I hate to write negative reviews. It's not how i want to remember my vacation, but i am compelled to share. This was our last stay on a... read more G Adventures tour and we were looking forward to our stay at Ashyana Candidasa Beach Resort. The rooms looked lovely on the website and they claimed to have air-conditioning! However, the room we got was NOT the one on the website and our air-conditioner was broken. Hotel staff came to "fix" it but after an hour the room was still quite warm and the unit was blowing room temperature air. When we went to the front desk to ask if there was another room we could move to, the gentleman at the desk very rudely told us no and that we would have to wait a few hours for the room to cool. We had a pretty miserable night and the room did not feel comfortable until around 7am. The thing that bothered me the most was how rude and aggressive the manager(?) was. I was not rude to him. The Balinese people had been lovely and welcoming up to that point and we didn't want that to be our last experience in Bali, so we checked out the next morning and found other accommodations.
Some Pros (because i don't want this to be totally negative): They make lovely towel animals. I didn't have to wait the full 7 minutes they say it will take for warm water in the shower. And, I didn't have to wait long for the breakfast I ordered the night before. However, i never got the juice i ordered.
May 12, 2023
A little gem !! - What a little gem this is!, I have travelled with a group around Bali and lombok. Some of the hotels I have stayed in are still catching up on customer... read more service, but not this one. They are totally up to speed or even ahead ! the customer service was superb!, from welcome drinks, being shown to the room, shown all the facilities and feeling very looked after from the moment I walked in! Staff know the customer names, plates come with your names on it and the food was excellent. The food is so well presented, everywhere is so clean and tidy and the staff are so attentive . I would come back here in a heartbeat!, please congratulate all of the staff working here for all of their superb efforts! It was the best customer service that I experienced in my whole two weeks of travelling and the hotel, its grounds are beautiful, all kept superbly clean and tidy.
Regards Kim .
April 28, 2023
We just returned to our special hotel at Candidasa "Ashyana Candidasa". The experience was outstanding. The property was very special and the staff are incredible. This is more than just... read more a hotel; it's an environment. The restaurant "Le-zat" were all outstanding, the generous staffing made this visit top drawer.
The staff at Restaurant were top notch other side the reception, housekeeping, and kitchen team also was gracious. A small touches mean a ton to us.
Your full staff made this an incredible experience.
Please know that it truly makes a difference.
January 1, 2023
Ashyana resort is simply lovely. First of all, the bungalows are beautifully furnished. Very tasteful! The service is incredibly friendly and helpful, even by balinese standards, where staff (and folks... read more in general) are very kind and polite. The restaurant offers a good selection of Western and indonesian dishes, all of them delicious and offers a spectacular sea view. The resort is eco-friendly and offers refill for your water bottles and a transparent recycling policy.
September 3, 2022
Room was OK, very dark on the inside, no safe in the room, door didn't shut properly and had a big gap that you could see through. Ants in the... read more bathroom, like everywhere.
Bed comfortable enough, nice pool area with beanbags, security man on the front door overnight.
Service in restaurant is extremely slow - took 90 minutes to get our order at lunch. You have to order breakfast the night before and say what you want and at what time but it still took 30 minutes for them to bring it to us despite us saying twice we were in a rush and us being the only people there at that time.
There is nothing else to do near the hotel and the beach is rocky, much more variety in padangbai. Hotel offers excursions but they are 3-4 times price of arranging yourself.
We had asked them to book a cab for us but changed our plans and cancelled it an hour before the driver was supposed to arrive- they didn't ring him and tried to charge us for the booking anyway.
Overall not really recommended. More
August 19, 2022
Hai. To. All asyana family ️️. It’s me sajeerthan room 109 & 118). It’s was amazing place to stay with family or couples & friends it’s nice... read more view with sunrise & beach also . I enjoyed almost two weeks. The room was amazing ️️️️️. The staff it’s so friendly & kindly always smile with the face mask and the garden always clean . Food was amazing I loved thank you waiter (YANTY,AYU,VALINTIN) she’s servers ️️️️️) chef ( I don’t know the name sorry ). Swimming pool it’s very clean and deep ️️. It’s good to stay with asyana candidasa. ️ see you next time . Thank you everyone & special thanks to the manager More
August 3, 2021
We went there for a family staycation, they have a pool bar and kids pool which is super good. The breakfast was various and tasty. The staff was so helpful... read more and friendly. The room? super good with Balinese style and I love the shampoo hihi. the view also amazing, so peaceful, Wish I could go back again.
July 1, 2021
Cheap, experienced and the important things is this eco resort! I love this town resort, with the fisherman local, fresh fish, balinese taste, green view. My family alson dont have... read more complaining about this resort, the price is cheap too, so lovely.
February 17, 2021
We went there for Christmas holiday, they have balinese dance performance almost every night during dinner time, the place is very quiet during the day, it’s good to just relax... read more at the poolside and get tanned
The food was great, also can do cooking class during the day
February 3, 2020
I stayed here three nights as part of the end of a G-Adventures tour of Bali. [the third night I should have bought through the hotel directly as G-Adventures overcharged... read more me greatly.] Anyway, this is an excellent small hotel. Super clean rooms with lots of Balinese Charm. The rooms that don't face the beach are a bit dark during the day, but that's okay because it is hot there and it keeps the room cool (the A/C is great too). The staff is super friendly. You can walk to various other markets, spas, restaturants, etc from the hotel which is centrally located. We loved the pool...super clean, and spent a lot of time there when we could.
December 3, 2019